Effective Date: July 30, 2025
Applies to: All digital products, memberships, and one-time purchases made through club.ashamediatv.com or related platforms under Asha Creative Co.

💾 Digital Products & Club Access

All products offered by Asha Creative Co. are digital in nature and include:

▪️One-time paid access to specific commentary series

▪️The All Access Club Pass

▪️Downloadable guides, resources, or educational content

Because of the instant-access format, all digital product sales are final.

🔁 Exceptions to the No-Refund Policy

Refunds may be granted only under the following conditions:

▪️Duplicate purchases made under the same email or billing method

▪️Accidental purchases, if reported within 24 hours of the original transaction

Refund requests made after the 24-hour window will not be considered.

⚙️ Technical Issues

If you’re unable to access your purchased content due to a technical issue, we’ll do everything we can to help. This includes:

▪️Email-based troubleshooting

▪️Re-sending login credentials

▪️Providing alternative access or formats where applicable

We do not issue refunds for technical issues that can be resolved.

✉️ How to Request a Refund

To request a refund (for qualifying reasons), email:

📧 [email protected] within 24 hours of your purchase.

Please include:

▪️The email you used at checkout

▪️A brief explanation of the issue

▪️If applicable, proof of duplicate billing or error

If your payment cannot be found in our Stripe records, you may be asked for a receipt or transaction ID.

⏳ Processing Time

Approved refunds are processed through Stripe within 1 business day of confirmation. Please note that it may take an additional 5–10 business days for the funds to appear in your account depending on your bank.

🛑 What’s Not Eligible for Refunds

Refunds will not be granted for:

▪️Buyer’s remorse or “I changed my mind”

▪️Claims of not reading the product or course description

▪️Disliking the tone, content, or commentary style

▪️Being personally offended by Asha’s spontaneous reaction to a fictional character

▪️Expecting to receive the actual TV show content instead of reaction/commentary

🔐 Final Note

We stand by the integrity and creativity of the content offered at Asha Media TV Club. Refunds are reserved for genuine billing issues — not disagreements over humor, delivery, or unexpected emotional spirals caused by fictional deaths.

Thanks for being part of the club. If you have questions before purchasing, feel free to email us directly at [email protected].